Legal
Terms of Service
Last updated: 24 July 2026
1. Agreement
These Terms of Service (“Terms”) form a binding agreement between you and NOVEN STUDIO LTD (“Noven”, “we”, “us”), a company registered in England and Wales (company number 17359115), operating the service at noven.studio. By creating an account or using the service you accept these Terms. If you do not accept them, do not use Noven.
Noven is operated by NOVEN STUDIO LTD, a company registered in England and Wales (company number 17359115).
2. The service
Noven is a content-automation tool that turns long-form video into short-form clips, carousels, posts, and other social media assets, and lets you schedule and publish them to platforms you connect (LinkedIn, X, Instagram, Threads, YouTube, and others we may add). Features available depend on your plan.
3. Eligibility
- You must be at least 16 years old.
- You must comply with all laws applicable to you when using the service.
- If you are using Noven on behalf of an organisation, you confirm you have authority to bind that organisation.
4. Account and security
You are responsible for keeping your account credentials safe. Notify us immediately at hello@noven.studio if you suspect unauthorised access. We are not liable for losses caused by your failure to safeguard your account.
5. Your content
You retain ownership of the videos, transcripts, posts, and other content you upload to or generate with Noven. You grant Noven a limited, non-exclusive, worldwide licence to process your content solely to deliver the service to you (transcribe, render, generate, publish to the platforms you authorise). This licence ends when you delete the content or your account.
You are responsible for ensuring you have the rights to any media you upload, and that publishing it to your connected platforms does not violate any law, platform policy, or third-party right.
6. Connected platforms
When you connect a third-party platform, you authorise Noven to publish content on your behalf using the OAuth scopes described in our Privacy Policy. You remain bound by the terms of each connected platform — including their content rules, rate limits, and prohibited-use policies. We are not responsible for actions taken by those platforms against your account (suspension, takedowns, throttling, etc.).
7. Acceptable use
You agree not to use Noven to:
- Publish content that is unlawful, defamatory, hateful, harassing, sexually explicit involving minors, or that infringes others' rights.
- Impersonate any person or entity.
- Spam, scrape, or send unsolicited communications.
- Reverse-engineer, decompile, or attempt to extract the source code of the service.
- Resell, sublicense, or white-label the service without our written permission.
- Probe or breach our security, or interfere with other users.
We may suspend or terminate accounts that violate this section without notice.
8. Plans, billing, and refunds
- Paid plans are billed monthly or annually in advance via Stripe.
- You can cancel at any time from your account. Cancellation takes effect at the end of the current billing period; you retain access until then.
- We do not offer pro-rated refunds for partial periods. If you believe you were billed in error, email us within 14 days and we will review on a case-by-case basis.
- Prices may change. We will give at least 30 days' notice before any price increase affecting your plan.
9. AI-generated content
Noven uses third-party AI models (including Anthropic Claude and Deepgram) to generate transcripts, clip selections, captions, and post copy. AI output can be inaccurate, biased, or contain errors. You are responsible for reviewing AI-generated content before publishing it. We make no warranty that AI output will be accurate, suitable, or free of mistakes.
10. Service availability
We work hard to keep Noven running, but we do not guarantee uninterrupted, error-free service. We may add, modify, or remove features at any time. We may suspend the service for maintenance, security, or legal reasons.
11. Termination
You may delete your account at any time by emailing hello@noven.studio. We may terminate or suspend your access if you breach these Terms, if we are required to by law, or if we discontinue the service. Upon termination, your right to use the service ends immediately.
12. Disclaimer of warranties
The service is provided “as is” and “as available”, without warranties of any kind, express or implied — including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. Your use of the service is at your own risk.
13. Limitation of liability
To the maximum extent permitted by law, Noven is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the service. Our total cumulative liability for any claim relating to the service shall not exceed the greater of (a) the amount you paid to us in the 12 months before the event giving rise to the claim, or (b) USD 100.
14. Indemnity
You agree to indemnify and hold Noven harmless from any claim, loss, or expense (including reasonable legal fees) arising from your content, your use of the service, or your breach of these Terms.
15. Governing law and disputes
These Terms are governed by the laws of the United Arab Emirates, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the courts of the Emirate of Dubai, unless local consumer law gives you a non-waivable right to sue in your country of residence.
16. Changes to these Terms
We may update these Terms. If a change is material we will notify you by email and/or in-app notice before it takes effect. Continued use of the service after the effective date constitutes acceptance.